Northwest Branch

9621 West Sam Houston Pkwy N, Suite 110
Houston, TX 77064

Branch Hours (Lobby & Drive-Thru)
 Monday  9:00 AM – 6:00 PM
 Tuesday  9:00 AM – 6:00 PM
 Wednesday  9:00 AM – 6:00 PM
 Thursday  9:00 AM – 6:00 PM
 Friday  9:00 AM – 6:00 PM
 Saturday  9:00 AM – 2:00 PM
 Sunday  Closed
Get Directions

Your Local Credit Union

Once the credit union’s corporate headquarters, the Northwest branch shares a building with HR&P Solutions at Beltway 8 and West Road. Minutes away from Willowbrook Mall and the Sam Houston Race Park, the Northwest branch has 24/7 ATM access, a drive-thru, coin counter, and a night drop box for your benefit. The Northwest Branch is one of First Service’s most frequently reviewed online and several reps are able to provide assistance in both English and Spanish. There is no doubt that you will be in good hands!

Call us at 713-679-7423.

Branch Services

    24/7 ATM Access

    Coin Counter Available

    Visa Card Instant Issue

    Visa Gift Cards

    Notary Services

    Medallion Signatures

Meet the Managers

Raoul Cortes ,
Branch Manager

Raoul Cortes is the branch manager at our Northwest branch. He’s been a part of the First Service family since 2013, and he has 25 years of financial service industry experience. Raoul is proud to have been in Houston for over 40 years and loves working to make his community even better every day. A committed family man, Raoul loves traveling with his wife and their two children, and when he’s not helping members, he loves to be involved with his kids’ sports.

Caprice Carter ,
Assistant Branch Manager

Caprice Carter is an experienced financial professional, bringing over 8 years of industry experience to her role as assistant branch manager of our Northwest branch. She’s been a part of the First Service family since 2017 and loves having the chance to serve her community. Caprice is a native Houstonian and a proud UH alumnus. When she isn’t serving members on the northwest side of the city, you can Caprice enjoying the local theatre scene, spending time with loved ones, and being a world-class dog mom.

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2021 Holiday Hours

This branch is closed in observance of the following holidays in 2021.

New Year's Day
Friday, January 1

Martin Luther King, Jr. Day
Monday, January 18

President's Day
Monday, February 15

Memorial Day
Monday, May 31

Independence Day
Monday, July 5

Labor Day
Monday, September 6

Columbus Day
Monday, October 11

Thanksgiving Day
Thursday, November 25

Day After Thanksgiving
Friday, November 26

Christmas Eve
Friday, December 24

Christmas Day
Saturday, December 25


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