Northwest Branch

9621 West Sam Houston Pkwy N, Suite 110
Houston, TX 77064


Branch Hours (Lobby & Drive-Thru)
 Monday  9:00 AM – 6:00 PM
 Tuesday  9:00 AM – 6:00 PM
 Wednesday  9:00 AM – 6:00 PM
 Thursday  9:00 AM – 6:00 PM
 Friday  9:00 AM – 6:00 PM
 Saturday  9:00 AM – 2:00 PM
 Sunday  Closed

Your Local Credit Union

Once the credit union’s corporate headquarters, the Northwest branch shares a building with HR&P Solutions at Beltway 8 and West Road. Minutes away from Willowbrook Mall and the Sam Houston Race Park, the Northwest branch has 24/7 ATM access, a drive-thru, coin counter, and a night drop box for your benefit. The Northwest Branch is one of First Service’s most frequently reviewed online and several reps are able to provide assistance in both English and Spanish. There is no doubt that you will be in good hands!

Call us at 713-679-7423.

Branch Services

    24/7 ATM Access

    Coin Counter Available

    Visa Card Instant Issue

    Visa Gift Cards

    Notary Services

    Medallion Signatures

Meet the Northwest Team

Sonja Banks ,
Branch Manager

Sonja has more than 20 years of experience in the financial services industry and has earned several awards for her stellar leadership. Her proudest achievement working with First Service is receiving the 212 Award, which is presented to employees who go above and beyond to serve members. Sonja is also very active in her community. She volunteers with Operations Pets Alive and the Raj Hope Foundation, and she teaches financial literacy classes at Mission of Yahwah and Memorial Assistance Ministries. Sonja loves anything dog-related and recently celebrated her dog Coco’s eighth birthday. In her free time, Sonja enjoys traveling, reading, cooking, and spending time with friends and family.  

Jessica Scruggs ,
Assistant Branch Manager

Jessica began her career in the financial services industry in 2009 and began at First Service as a vault teller before taking on her current role of assistant branch manager at our Northwest branch. Jessica has completed a branch mentorship training program, and she’s most proud of working every day with an amazing team. Jessica is married with one child and when she isn’t working, she enjoys traveling and spending time with her family.

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2023 Holiday Hours

This branch is closed in observance of the following holidays in 2023:

New Year's Day (observed)
Monday, January 2

Martin Luther King, Jr. Day
Monday, January 16

Presidents' Day
Monday, February 20

Memorial Day
Monday, May 29

Independence Day
Tuesday, July 4

Labor Day
Monday, September 4

Thursday & Friday, November 23-24

Monday, December 25

Bank Your Way

First Services gives you the convenient tools you need to manage your account — anytime, anywhere.