Last updated: May 1, 2026
This Cookie Notice explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
First Service Credit Union (“FSCU,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data we hold about you. By accepting cookies on our website with a home page located at www.fscu.com (the “Services”), you consent to our use of cookies and other technologies to provide the website and our services to you as described in this notice and in our Privacy Policy. This Cookie Notice explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings.
For more information about what cookies and pixel tags are, what they do, and how you can opt out of, manage, or delete them, please review this Cookie Notice.
What are cookies?
A cookie is a small piece of data (a text file or computer code) that a website – when visited by a user – asks your browser to store locally on your device, to identify your browser and/or device as you browse the Internet and, in some cases, store information about that browser or device. Cookies can be placed, read, and/or written to by our website in order to remember information about you, such as your language preference or login information.
Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a third party – for our advertising and marketing efforts. You can see more information on this below.
Cookies are often used in conjunction with “pixel tags” (also known as “web beacons” or “clear gifs”). Pixel tags are small images that we, our analytics providers, advertisers, and other third parties can use to interact with cookies and other tracking technologies. For example, we use pixel tags to evaluate the effectiveness of our advertising and marketing campaigns by determining whether you open and interact with the content in our promotional emails.
For more information about cookies, please see www.allaboutcookies.org.
How long are cookies stored on my system?
Session Cookies
“Session cookies” are stored for the duration of a browser session; when you close the browser, the cookie is deleted.
Persistent Cookies
“Persistent cookies” are stored for a preset amount of time (often between 90 days and two years, depending on the application) and are typically not deleted when a browser session is closed.
Your choices may affect whether we use session or persistent cookies for a particular application. For example, ordinarily our website stores your log in status on a session cookie, and each time you start a new browser session you must log in again. However, if you select “Remember Me,” your log in status is instead stored on a persistent cookie, so you do not need to log in each time you visit our website.
What cookies do we use and why?
We use the cookies listed below for the purposes outlined.
Strictly Necessary Cookies
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies are necessary for the website to function and cannot be switched off in our systems. These cookies do not store any personally identifiable data. You can set your browser to block or alert you about these cookies, but doing so may mean some parts of the website will not work.
These are a mixture of session and persistent cookies. These cookies enable us to store information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category for data collection purposes.
| Cookie | Duration | Description |
|---|---|---|
| __pcmip_uid | 1 year 1 month 4 days | This cookie is set by the Priority Software web integration. It is used to assign a unique, persistent identifier to a user, allowing the system to recognize the visitor across different sessions within the customer portal or web interface. This ensures that user-specific settings, account information, and portal preferences are maintained and correctly associated with the right user profile. |
| test | 1 day | This cookie is set by the Rulelets (rlets.com) personalization platform. It is a technical 'test' cookie used to verify whether the visitor's browser is configured to allow cookies. This check is essential for the platform to function correctly, ensuring it only attempts to deliver dynamic content or personalized features to users who can support them. It does not collect or store any personal data. |
| .AspNetCore.Antiforgery.* | session | This cookie is set by Microsoft AspNet for the purpose of Anti-forgery protection. |
| ASP.NET_SessionId | session | Issued by Microsoft's ASP.NET Application, this cookie stores session data during a user's website visit. |
| rc::a | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| _cfuvid | session | Cloudflare sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services |
Functional Cookies
We use functionality cookies to remember information that you have provided or choices you have made on the website, such as saving your logged-in status, site preferences, or the contents of your shopping cart. This allows us to provide a more personalized and convenient browsing experience.
Disabling or removing these cookies may make browsing the website less convenient or may prevent certain functionality from working correctly.
| Cookie | Duration | Description |
|---|---|---|
| rl_cookie_test | session | Rudderstack sets this cookie to check if cookies are enabled on the browser. |
Analytics Cookies
We use analytics cookies to collect information to count visits and monitor traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated; they do not collect information that can be used to identify you personally.
Disabling or removing these cookies generally does not interfere with the functionality or performance of the Services.
These are a mixture of session and persistent cookies. These cookies assist with the performance of the website. Some of the cookies are Google Analytics cookies, which distinguish unique users by assigning a randomly generated number as a client identifier.
| Cookie | Duration | Description |
|---|---|---|
| _tq_id.TV-6345092745-1.a1cf | 1 year 1 month 4 days | This cookie is part of the Traqline Smart-Tag integration. It is used to track anonymous user behavior and product research patterns on our website. This data helps us understand market trends and consumer preferences for specific product categories. It remains on your browser for up to 2 years. |
| __arank_duid | 1 year 1 month 4 days | These cookies are set by the AlphaRank attribution platform. __arank_duid (Device Unique ID) and __arank.uid__ (User ID) work together to track a visitor's journey across multiple sessions and devices. This allows the website to assign 'rank' or value to different marketing channels (like email, social, or search) that led to a conversion. It helps the site owner understand which advertising efforts are most effective and provides insights into long-term customer behavior. These are persistent tracking cookies used for marketing attribution. |
| __arank.uid__ | 1 year 1 month 4 days | This cookie is set by the AlphaRank analytics service (an AddSearch product). It assigns a unique identifier to a visitor to track their journey from an initial site search through to specific actions or conversions on the website. This data allows the website owner to measure the effectiveness of the search tool and understand how search queries correlate with user engagement and business outcomes. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| guid | 1 year | Google sets this cookie to store a unique user identifier that helps track user behaviour and preferences across website visits. |
| ai_user | 1 year | Microsoft Azure sets this cookie as a unique user identifier cookie, enabling counting of the number of users accessing the application over time. |
| ai_session | 1 hour | This is a unique anonymous session identifier cookie set by Microsoft Application Insights software to gather statistical usage and telemetry data for apps built on the Azure cloud platform. |
| vuid | 1 year 1 month 4 days | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. |
Performance Cookies
Performance cookies are used to understand and analyze the key performance indexes of the website, which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| _dd_s | 15 minutes | This cookie is associated with the Datadog monitoring platform and is used by the embedded Vimeo video player to track technical performance data in real-time. It groups various technical events (such as load times and playback errors) into a single user session to help identify and troubleshoot streaming issues. It does not store personally identifiable information and expires shortly after the session ends. |
Advertisement Cookies
We allow third party advertisers, including advertising providers and ad networks, to place and/or activate cookies, pixel tags, and/or other tracking technologies designed to enable advertising on your device and deliver it to you across the Internet.
These services may collect information and data about your activities online, both on the website and across third-party pages or platforms to build a profile of your interests and show you relevant advertisements on other sites. These ad networks, in connection with cookies, pixel tags, and other tracking technologies: (i) help deliver online behavioral advertisements, either by us, our affiliates, or third parties; (ii) may prevent you from seeing the same advertisements too many times; and (iii) help us, our service providers, and/or our other partners (as further described below) understand the effectiveness of the advertisements that have been delivered to you.
Disabling or removing these cookies, resetting your advertising identifier, or opting out of online behavioral advertising altogether (as applicable) may result in advertising that is repetitive and is less targeted to you.
These are a mixture of session and persistent cookies. These cookies usually store the geographical location of browsers and target ads
| Cookie | Duration | Description |
|---|---|---|
| _gcl_au | 3 months | Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
| _fbp | 3 months | Facebook sets this cookie to store and track interactions. |
| MUID | 1 year 24 days | Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| _uetsid | 1 day | Bing Ads sets this cookie to engage with a user that has previously visited the website |
| _uetvid | 1 year 24 days | Bing Ads sets this cookie to engage with a user that has previously visited the website. |
Third-Party Functionality
We do not have access to or control over cookies or other features that advertisers and third-party websites may use, and the information practices of those advertisers and third-party websites are not covered by our Privacy Notice or this Cookie Notice.
For example, we provide social media buttons on the website that enable you to share our content with your friends and network. They are capable of tracking your browser across other sites and building up a profile of your interests. We do not control how those platforms collect information about you, nor whether or how they may track you or may activate their own cookies on your computer.
For more information about how third parties collect and use information about your activities, please review their applicable Terms of Use and Privacy Policies.
Third Party Cookies:
- Google Analytics
- Meta
- Bing
- Amazon
- Claritas
These are a mixture of session and persistent cookies. They are a mixture of strictly necessary, performance, and targeting.
How do I control or make choices about cookies and tracking technologies?
Managing Cookies
You can modify your cookie settings anytime by clicking the "Manage Consent Preferences" button below. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately. Please note, however, that blocking or deleting certain cookies may negatively affect your user experience.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
- Chrome: https://support.google.com/accounts/answer/32050
- Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
- Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.
Updates to Cookie Notice
We may update this Cookie Notice from time to time to outline the changes in the cookies that we use, and in response to changing laws or technical or business developments. You can see when this Cookie Notice was last updated by checking the effective date displayed at the top of this Cookie Notice.
How to Contact Us
Please contact us if you have any questions about this cookie policy or the information we hold about you via email at marketing@fscu.com or via phone at 713-676-7777.