FAQs

There are several ways to qualify for membership with First Service. If you meet the eligibility requirements, you can become a member by opening a primary savings account with as little as $5.00.

Our routing number is 313090561.

Our current Rates and Service Charges can be found on our website at any time. Rates and service charges are subject, but this table will reflect all current rates and services and will show an effective date for them.

Please send loan payments and other mail to this address:

First Service Credit Union
P.O. Box 941914
Houston, TX 77094

Our corporate headquarters is located at this address:

First Service Credit Union
16430 Park Ten Place
Houston, TX 77084

Please refer to our Branches & ATMs locator for a list of all branch locations and their respective addresses. You can also reach us by calling (713) 676-7777 during business hours.

You can use our Branch & ATM locator to find the hours and contact information for a specific location.

You may also call the Contact Center at (713) 676-7777 on Mondays through Fridays from 7:30 AM to 6:30 PM Central Time and on Saturdays from 9:00 AM to 2:00 PM Central Time.

Remember, you can also access your money and manage your account using First Service Digital Banking any time from wherever you happen to be.

In having a savings account with First Service Credit Union, it establishes member-ownership. All members are required to have a primary savings account. You can also add additional checking or savings accounts at any time.

When you first become a member with First Service, we send you an email with important account information – including your member number – so that you can set up your First Service Digital Banking account. You can simply log in to digital banking to view your member number, or you can call our team at 713-676-7777 for assistance.

No! You can continue using your First Service account just like before. You can access and manage your account using First Service Digital Banking, and you can also take advantage of Shared Branch & ATM access at over 5,000 participating credit union branches and over 85,000 surcharge-free ATMs nationwide.

Yes, you need to be a member of First Service Credit Union to get a loan.

An important part of our identity verification procedures is to compare your address, date of birth, and other facts to the information contained in your credit report. It is a "soft pull" and will not affect your credit score.

There is no limit to the number of accounts you may have with First Service Credit Union. Many members maintain several checking and/or savings accounts, as well as different loan products and other services.

Members who enroll in eStatements will be able to access their tax forms through First Service Digital Banking. Members who receive statements by mail will receive their tax forms by mail.