Important Information Regarding the Severe Weather Impact

First Service stands ready to help you weather anything. Currently, all branches are open and following their normal schedule. All other credit union services and operations – including our Service Center – are also available.

We will continue to monitor the situation closely and will remain open for business as long as it is reasonably safe to do so. As always, you can still access your money and finances remotely as well as in any of our open branches. 

As conditions evolve, First Service will continue to update our members via Facebook, Twitter, and on this page.


Account Access

Availability of Digital Services Available
Online Loan and Membership Applications Available
First Service Digital Banking Available
Digital Banking Mobile App Available
Telephone Banking Available
Service Center Available
Shared Branches & ATMs Availability may vary by location
Member Referral Portal Available
ATM Balance Inquiries Available
Normal Card Transactions Available

Availability by Location


Atascocita Branch Open
Gulf Freeway Branch Open
Katy Branch Open
Northwest Branch Open
Park Ten Branch Open
South Texas Project (STP) Branch Open
Spring Cypress Branch Open
Sugar Land Branch Open
Tunnel Systems Branch (Downtown) Open
The Woodlands Branch Open
Service Center Available
Corporate Office Open

Helpful Resources

For the latest updates on our current weather, Houston residents can visit the City of Houston Emergency Operations Center. If you don’t live in the City of Houston, please visit the Ready Houston website to find your local alert system.

For emergencies, dial 911.

If you need help evacuating, finding shelter, disaster relief, or other assistance, please contact one of the following agencies:

City of Houston Service Helpline
Phone Number: 311

City of Houston Office of Emergency Management
Phone Number: 713-884-4500

Phone Number: 1-800-621-FEMA (3362)

American Red Cross Texas Gulf Region
Phone Number: 713-526-8300

Salvation Army of Greater Houston
Phone Number: 713-752-0677