Security

In a world of cyber hacking and unprecedented fraud, First Service Credit Union uses the latest tools and state-of-the-art defenses to keep you safe from predators. Your account’s security is our top priority.

Visa^® Contactless Debit and Credit Cards

Your First Service Visa® debit and/or credit card can help you make safer transactions. The contactless functionality encrypts your payment information to ensure you that your transactions are completely secure.

Account Monitoring

Together with Visa®, we monitor your account for suspicious transactions and will notify you of any unusual activity. In some cases, your account may be placed on hold to safeguard you from fraudulent purchases. And don’t worry — you won’t be held accountable for any unauthorized transactions. We’re always watching, so you can’t rest easy.

Fraud Text Alerts

As an added level of protection, First Service offers fraud text alerts for all credit and debit cards. We use the latest fraud-detection technology to spot unusual activity, and you will receive a text message within minutes if an unusual transaction should occur.

Multi-Factor Authentication

Multi-factor authentication is a verification process that helps secure access to your account by requesting more than one piece of information specific to you and your account. When you log in to online banking on a new device or browser, we'll confirm your identity by asking a security question and by sending you a one-time verification code that you can choose to have either emailed or texted to you.

Network Security

Our online banking and mobile banking app are equipped with multilayer firewalls and Secure Socket Layer (SSL) encryption to protect your account. SSL is a cryptosystem that creates a secure environment for the information being transferred between your browser and First Service.