Federal regulations require you to opt in if you would like to authorize the Courtesy Pay service for one-time debit and ATM transactions, such as at a store, online, or over the phone. Other types of transactions, including checks, ACH transactions, and recurring debits are not a part of the regulation and are covered using our standard Courtesy Pay program for eligible accounts.
You may opt in through Online Banking by clicking “Courtesy Pay” under the “Accounts” tab and then checking the box next to appropriate checking account. Once you click “Submit,” Courtesy Pay will be enabled on that checking account. You can opt out at any time by unchecking the box. You may also opt in or opt out by calling the Contact Center at 713-676-7777 or 800-234-8076 or by visiting one of our convenient locations.
Posted in: Courtesy Pay