Contact Our Service Center
For questions regarding accounts, branches, or online services, please give us a call or use the form below.
Hours: Monday – Friday: 7:30 AM – 6:30 PM Central
Saturday: 9:00 AM – 2:00 PM Central
Please do not send your member number or any other confidential information via our online chat or forms. For account-specific questions, please send us a secure message in Digital Banking.
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Automated Telephone Banking
To get account balance and transaction information 24 hours a day, call our Automated Telephone Banking Service.
Call: 713-676-8917 or 800-234-8076 or call our Contact Center and select option 1.
Digital Bill Pay
For questions regarding Online Bill Pay within our Digital Banking experience, please contact our Digital Bill Pay Service Center.
Hours: Monday – Friday: 6:30 AM – 1:00 AM Central