Contact Our Service Center

For questions regarding accounts, branches, or online services, please give us a call or use the form below.

Local: 713-676-7777

Fax: 713-676-4302

Hours: Monday – Friday: 7:30 AM – 6:30 PM Central
Saturday: 9:00 AM – 2:00 PM Central


Please do not send your member number or any other confidential information via our online chat or forms. For account-specific questions, please send us a secure message in Digital Banking.

Log In to home banking

Automated Telephone Banking

To get account balance and transaction information 24 hours a day, call our Automated Telephone Banking Service.

Call: 713-676-8917 or 800-234-8076 or call our Contact Center and select option 1.

Digital Bill Pay

For questions regarding Online Bill Pay within our Digital Banking experience, please contact our Digital Bill Pay Service Center.

Call: 866-956-1219

Hours: Monday – Friday: 6:30 AM – 1:00 AM Central