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First Service is here to help you recover from Hurricane Harvey

After experiencing the devastating weather and flooding from Hurricane Harvey, First Service Credit Union extends our thoughts and support to all those in Houston and the entire Southeast Texas region who were personally impacted. While the worst of the storm has passed, we know there are still a lot of challenges ahead as the region recovers. That’s why all of us at First Service are committed to supporting our members and helping you rebuild your lives.

At this time, our Service Center and all branches are open normal business hours.


How We’re Helping Our Members

First Service Credit Union is here to make our members’ lives a bit easier in this time of need. In a letter to our members, President and CEO Dave Bleazard talked about some of the ways we’re providing financial help and support to our members:

  • Personal loans as low as 5.99% APR*
    From repairs to new appliances to unexpected bills, our low-rate personal loans can help give you the immediate funds you need to tackle it all and get back to normal.

     

  • Discounted auto loan rates for vehicle replacement
    If you need to replace your vehicle due to the aftermath of Hurricane Harvey, First Service would like to help by providing reduced interest rates on all new and used auto loans. Between now and October 31, we’ll lower your qualified rate by 1% APR.

     

  • Disaster relief mortgages with low down payments
    Together with our subsidiary eCU Mortgage, LLC, we offer several affordable mortgage programs designed specifically to help those impacted by disasters rebuild and recover. If your home was affected by the storm, we can help you purchase a new home, renovate a damaged home, or make other home improvements. To learn more, call 713-676-5255.
     
  • Skip-A-Pay available for qualifying loans
    If you need assistance making your payments, you can skip your qualified loan payment through Online Banking, at a branch, or by calling the Service Center.

     

  • Additional assistance available for non-qualifying loans
    If you have any other loan that doesn’t typically qualify for Skip-A-Pay, we may still have other deferment or loan repayment options for you. To request payment assistance, email us at Assistance@FSCU.com. (Remember that email is not secure, so do not include your account numbers, PIN or social security number in the email.)

     

  • A grace period for all loan payments until October 31
    We will waive or refund any late fees on all loan payments, including credit card, personal, auto, and real estate loans until October 31. During this period, we will not send negative information to the credit bureau for any late loan payments.

Helpful Resources

For the latest updates on Hurricane Harvey recovery efforts, Houston residents can visit the City of Houston’s Disaster Recovery Information page. If you don’t live in the City of Houston, please visit the Ready Houston website to find your local office of emergency management.

If you need immediate help or rescue, call:

  • City of Houston Police Department at 713-884-3131
  • City of Houston Service Helpline at 311
  • Harris County Rescue Line at 713-426-9404
  • United States Coast Guard Houston Command Center at 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, or 281-464-4855

To find your nearest shelter, visit the Red Cross website or call 1-800-733-2767.

To see road closures, go to DriveTexas.org.

To register for FEMA Disaster Assistance, go to DisasterAssistance.gov or call 1-800-621-FEMA (3362).

For information from the state of Texas on student enrollment and public education options, visit the Hurricane Harvey Parent Resource page or call 512-463-9000.

How to File a Flood Claim from FEMA

How to Avoid Scams when Choosing a Contractor from the Texas Attorney General’s Office

What to Do if Your Car Has Flood Damage from DMV.org