Member Service Contact Center
Any questions and comments regarding branches or online service can be directed to our Member Service Contact Center.
Hours: Monday – Friday, 7:30 a.m. – 5:00 p.m. CST
Bill Pay Contact Center
Any questions and comments regarding Online Bill Pay can be directed to our Bill Pay Contact Center.
Hours: Monday – Friday, 6:30 a.m. – 1:00 a.m. CST
Houston, TX 77084
Please Note: Our Main Office will have a branch open to the public summer 2017.
Houston, TX 77094
Emails sent to First Service Credit Union are not secure! Never e-mail your account numbers, PIN or social security number. E-mail is NOT SECURE. Please sign into online banking to send us secure information. If you are not enrolled in Online Banking, please call us, send a fax, or e-mail us your name and phone number only. Contact us immediately if you ever suspect fraud, or receive suspicious e-mails or phone calls about your First Service accounts.
This department can assist you with general questions concerning your account, such as balance issues, cleared checks, or your ATM/Debit Card, and the usage of First Service’s website, Phone Banking or Online Banking.
Lost or Stolen Visa® Debit/Credit Card
During business hours (as shown above), call our Contact Center at (713) 676-7777 or (800) 678-5197, and one of our representatives will gladly assist you. If you’re calling during non-business hours, please select option #2.
This department can assist you with questions that you may have about an existing loan, a pending loan, or a loan that you would wish to apply for. The Loan Department can also answer any loan questions that you might have.