Contact Our Service Center

For questions regarding accounts, branches, or online services, please give us a call or use the form below.

Toll-Free: 800-678-5197

Local: 713-676-7777

Fax: 713-676-4302

Hours: Monday – Friday: 7:30 AM – 6:30 PM Central
Saturday: 9:00 AM – 2:00 PM Central

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Please do not send your member number or any other confidential information via our online chat or forms. For account-specific questions, please send us a secure message in Online Banking.

Log In to home banking

Automated Telephone Banking

To get account balance and transaction information 24 hours a day, call our Automated Telephone Banking Service.

Call: 713-676-8917 or 800-234-8076 or call our Service Center and select option 1.

Online Bill Pay

For questions regarding Online Bill Pay, please contact our Bill Pay Service Center.

Call: 866-956-1219

Hours: Monday – Friday: 6:30 AM – 1:00 AM Central